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About Us

Meet our team - People who care about your growth

At Teledirect, we have been a leading force in the business services industry for over 30 years. Our extensive experience and dedicated team of experts have enabled us to offer the most innovative and customer-centric solutions to our clients.
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Our Story

Established in 1989, Teledirect has been committed to providing exceptional business services to organizations around the globe. As a company, we have continually evolved with the rapidly changing technological landscape, always striving to offer the most advanced and reliable solutions to our clients. Our longevity and success are a testament to our unwavering dedication to excellence and customer satisfaction.


Ventura acquired the in-house call centre of the Swiss media group Ringier and established TeleDirect. TeleDirect started as a call centre of media companies active on the Hungarian market providing outbound callservice and customer base management.

2002 - 2005

The company enlarged its customer base and started to offer complete help desk service.
In this period the customers were large accounts present on the Hungarian market, like Quelle, Metro, Ogilvy, Magyar Hírlap, Nationale Nederland, Sawyer Miller Group, Dun Bradstreet, Kraft Food, Bosch, Axel Springer, Junkers, Bruderus and Europcar.


TeleDirect was selected as call centre and claim management partner for Wizzair who launched its activity in Poland and Hungary.The partnership with Wizzair massively influenced the service profile of TeleDirect offering a fully cross boarder24h multilingual service. Wizzair is still today the largest customer of the company.


At the right time of the move to digital service TD shareholders decided to change the service profile of the company. In this way Ventura could make use of its extensive network and industry experience to support the transmission of TeleDirect. The business units of business process outsourcing (BOP) and remote software maintenance have been established.


TeleDirect changed its name to TeleDirect BPO. For the Software unit was first as primary market the supplychain integration service selected.

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Business Process Outsourcing

Ready to Streamline Your Business Operations?
Outsource with Our BPO Services Today!

TeleDirect BPO provides custom data quality checks, building custom data quality dashboards that track data quality KPIs and constantly monitoring tables to ensure good data quality, a critical aspect of good business.

But, why is good data quality so important for a business to succeed?

With the increasing complexity of modern systems, comprised of many different APIs and microservices, effective alert management has become increasingly important.

Our alert management (SaaS) solution is based on a service-level agreement (SLA) and we select resources from a large pool of analysts with various expertise levels to provide real-time assistance and support to organizations.

How does TeleDirect BPO's integrated approach provide better solutions for organizations?

As the demand for intelligent and automated workflows continues to rise, organizations are in dire need of effective solutions to help them manage their operations and processes. TeleDirect BPO is committed to helping organizations overcome these challenges and achieve their business goals through our integrated end-to-end BPO services.

Our team of highly educated professionals, combined with our experience in no-code solutions and alert management, makes us the ideal partner for organizations looking to improve their operations and processes.

How do we focus on strategic alliances benefit organization?

We understand the importance of strategic alliances and partnerships with our customers, and we are always looking for vertical integrations to provide the best solutions for their specific needs. Our stand-alone project-based service offers a flexible approach, tailored to meet the unique requirements of each customer.

How do our company help organizations overcome the challenges of the digital transformation?

In conclusion, the digital transformation has presented many challenges for organizations. However, TeleDirect BPO is here to help, with our expertise and experience, we are well-equipped to provide the solutions organizations need to improve their operations and processes. Contact us today to learn how we can help your organization achieve its goals.

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Meet our team

Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.